Contact Us
Get in touch
We respond to every enquiry personally. Whether you are a creator, collector, partner, or press contact — we want to hear from you
General response time:
within 2 business days (Monday to Friday, Hong Kong time).
Email:Registered Company Details
Enquiry types
Please use the relevant subject line when emailing — this helps us route your request faster
Creator enquiries
Interested in launching your own limited-edition collectible?
Collector & Order Enquiries
Questions about an existing order, shipping, or product availability?
Return & Refund Requests
Need to initiate a return or refund? Please review our Return & Refund Policy before reaching out.
Press & Media
Press kit requests, interview enquiries, and media coverage.
Partnerships & Agencies
Talent agencies, brand partnerships, and B2B collaborations.
Legal & Compliance
For legal notices, regulatory enquiries, and compliance matters. Address all formal legal correspondence to the registered address above.
